terms and conditions

In these Terms and Conditions “we” or “us” shall mean sezamee of Unit 4, Vista Place, Coy Pond Business Park, Ingworth Road, Poole, BH12 1JY United Kingdom and “you” shall mean the customer(s) whose details are provided on the online booking form or the subscription form.

This page (together with the documents referred to on it) tells you the terms and conditions on which we will supply to you the products (Products), i. e. low FODMAP foods at sezamee’s pop-up kitchen (restaurant takeover) and the services (Services), i. e. the information given on our website www.sezamee.com (our site) and via our newsletters/communication. Please read these terms and conditions carefully before ordering any Products from our site or subscribing to one of our Services. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You can find out more about us and our Privacy Policy at sezamee.com/privacy-policy. All such additional terms, guidelines, and rules, including our Privacy Policy, are incorporated by reference into these terms and conditions (these “Terms”).

Please tick the checkbox before placing your order to accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

 

INFORMATION ABOUT US

We operate the website www.sezamee.com. We are sezamee, a company registered in the UK.

 

SERVICE AVAILABILITY

Our site is only intended for use by people residing in the United Kingdom of Great Britain and Northern Ireland (Serviced Countries). We currently do not accept orders from individuals outside those countries.

 

YOUR STATUS

By placing an order through our site, you warrant that:

  • you are legally capable of entering into binding contracts; and
  • you are at least 18 years old;
  • you are resident in one of the Serviced Countries; and
  • you are accessing our site from that country.

 

HOW THE CONTRACT IS FORMED BETWEEN US

After placing a booking order on our standard booking form, you will receive an email from us acknowledging that we have received your booking. Please note that this does not mean that your booking has been accepted. Your booking constitutes an offer to us to buy Products. All bookings are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that booking the Product has been accepted (Confirmation of Acceptance). The contract between us (Contract) will only be formed when we send you the Confirmation of Acceptance.

The Contract will relate only to those Products whose booking we have confirmed in the Confirmation of Acceptance. We will not be obliged to supply any other Products which may have been part of your order until the booking of such Products has been confirmed in a separate Confirmation of Acceptance.

 

AVAILABILITY AND FULFILMENT

Your order will be fulfilled by the delivery date set out in the Confirmation of Acceptance, unless there are exceptional circumstances.

sezamee’s pop-up kitchen (restaurant takeover) will take place at the address and timings provided on the online booking form and the Confirmation of Acceptance. We reserve the right to decline to accept or cancel any booking received from you at any time and to restrict or cancel a booking for sezamee’s pop-up kitchen (restaurant takeover) due to exceptional circumstances or due to limited space from time to time.

 

RISK AND TITLE

The Products will be at your risk from the time of booking. sezamee does not accept any responsibility for any loss or damage that resulted from using our site or information contained on it. The access and use of our site and the information contained on it, is at the risk of you, the user.

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including any extra charges that are indicated.

In no event shall sezamee, its licensors, its suppliers, or any third parties mentioned on our site be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use our site or its content, whether based on warranty, contract, tort, or any other legal theory, and whether or not sezamee, its licensors, its suppliers, or any third parties mentioned on the sezamee site are advised of the possibility of such damages. sezamee, its licensors, its suppliers, or any third parties mentioned on our site are not liable for any personal injury or illness, including death, caused by your use or misuse of our site, its content. Any claims arising in connection with your use of our site or any content must be brought within one (1) year of the date of the event giving rise to such action occurred.

 

SEZAMEE DOES NOT GIVE ANY MEDICAL ADVICE

Don’t start the low FODMAP diet on your own without consulting your GP or low FODMAP specialised dietitian first.

If you haven’t been diagnosed with IBS (Irritable Bowel Syndrome) but are concerned about your digestive health and wellbeing, contact your GP first. We don’t recommend self-diagnosing yourself with IBS or starting the low FODMAP diet without consulting your GP or low FODMAP specialised dietitian first.

You need to make sure you get the right amount of nutrition in your body without accidentally excluding some of the important food groups. Your GP (or a gut doctor – gastroenterologist) will rule out other medical conditions that might not be IBS. There can be a chance that you have something more serious which needs to be treated differently.

 

Disclaimer: Symptoms after eating sezamee foods

Low FODMAP foods don’t work in a way that medication works, i. e. take the medication and be relieved. Low FODMAP foods work in a way that they should not make your symptoms worse and work best if you eliminate all FODMAPs from your diet that you react to. Remember: Don’t start the low FODMAP diet on your own without consulting your GP or low FODMAP specialised dietitian first.

Please be aware that you might still have IBS symptoms after you’ve had sezamee’s low FODMAP foods. It can simply be that you had FODMAP-rich food previously and still react to those (even days after). You might have either consciously had FODMAP-rich foods or have accidentally eaten FODMAPs hidden in something where you would have never expect them.

 

Always seek the advice of your physician or other qualified health provider

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our site.

If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 999 immediately. sezamee does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on our site. Reliance on any information provided by sezamee, sezamee employees, contracted writers, or medical professionals presenting content for publication to sezamee is solely at your own risk.

Links to educational content not created by sezamee are taken at your own risk. sezamee is not responsible for the claims of external websites and education companies.

 

HEALTH ADVISORY – ALLERGIES

We prepare foods using a wide range of ingredients, including the following known allergens:

  • Cereals, e. g. oats (gluten free type)
  • Crustaceans, e. g. prawns, crabs, lobster
  • Eggs
  • Fish
  • Peanuts
  • Milk (lactose free milk)
  • Nuts, e. g. almonds, hazelnuts, walnuts, pecan nuts, Brazil nuts, macadamia (or Queensland) nuts
  • Celery and celeriac
  • Mustard
  • Sesame
  • Molluscs like, e. g. mussels, oysters

If you suffer from any allergies you are required to inform us at the date of booking sezamee’s pop-up kitchen event (restaurant takeover). We also require you to always check our menu and mention your allergies again when you arrive at the venue of sezamee’s pop-up kitchen event (restaurant takeover). If you do not inform us at the outset we are entitled to assume that you do not have any allergies.

We offer health foods and information. Any information provided by us is for educational purposes only and is not intended to replace the advice of a qualified medical professional. You are advised to seek medical advice before starting any nutritional programme particularly if you have any medical condition that affects your dietary needs.

 

PRICE AND PAYMENT

The price of the Products and any extra charges will be as quoted on our site. Product prices include VAT.  Product prices and any extra charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation of Acceptance.

 

WARRANTY

We warrant to you that any Product purchased from us through our site will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

 

OUR LIABILITY

(a) All other warranties, conditions and other terms implied by statute or common law are to the fullest extent permitted by law excluded from the Contract between us. Your statutory rights are not affected. Subject to clause (b) below, our liability to you (if any) under these Terms is limited to the total amount charged to you for the Products ordered.

(b) Nothing in these Terms shall limit or exclude our liability for:

  • death or personal injury caused by our negligence;
  • for fraud or fraudulent misrepresentation;
  • for any matter which it would be illegal for us to exclude or attempt to exclude our liability.

 

DATA PROTECTION

We respect your privacy and will process your personal data in accordance with the Data Protection Act 1998 and any other applicable data protection legislation and only insofar as is necessary for performing our obligations under these Terms. Please see our Privacy Policy for information about how we use your data.

 

WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

 

TRANSFER OF RIGHTS AND OBLIGATIONS

The Contract between you and us is binding on you and us and on our respective successors and assignees. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

 

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, whether registered or unregistered, and in the material published on it. These works are protected by copyright laws and all such rights are reserved. The copyright on www.sezamee.com and its content is owned by sezamee.

 

EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: Strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; and the acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

 

WAIVER

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

A waiver by us of any default will not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause Written Communications above.

 

SEVERABILITY

If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

 

ENTIRE AGREEMENT

These Terms constitute the whole agreement and understanding between us and supersedes all prior agreements and understandings between us.

 

OUR RIGHT TO MODIFY THESE TERMS AND CONDITIONS

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Confirmation of Acceptance (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

 

LAW AND JURISDICTION

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.